Terms & Conditions
Terms and Conditions
1. Introduction
Welcome to Ethical Explorer Travel. These Terms and Conditions govern your use of our services and your booking of tours, activities, and travel-related services. By making a booking with us, you agree to comply with and be bound by these Terms and Conditions.
2. Booking and Payments
2.1. All bookings are subject to availability.
2.2. A deposit or full payment may be required at the time of booking, as specified in the tour details.
2.3. Payment methods accepted include credit/debit cards, bank transfers, and online payment gateways.
2.4. Failure to make timely payments may result in the cancellation of your booking.
3. Cancellation and Refund Policy
3.1. Cancellations must be made in writing via email.
3.2. Refunds are subject to our cancellation policy, which varies based on the type of tour or service booked.
3.3. No refunds will be issued for no-shows or late arrivals.
3.4. If a tour is canceled by Ethical Explorer Travel due to unforeseen circumstances, you will receive a full refund or an alternative booking option.
4. Changes and Amendments
4.1. Requests for changes to bookings must be made in writing and are subject to availability.
4.2. Additional charges may apply for amendments to itineraries or services.
5. Travel Requirements and Responsibilities
5.1. Travelers are responsible for ensuring they have valid passports, visas, and any required vaccinations.
5.2. Ethical Explorer Travel is not responsible for any travel restrictions, health requirements, or government-imposed regulations.
5.3. Travelers must adhere to local laws, customs, and ethical tourism guidelines.
6. Liability and Disclaimers
6.1. Ethical Explorer Travel acts as an intermediary for suppliers (hotels, transport, tour operators) and is not liable for their actions, errors, or omissions.
6.2. We are not responsible for any loss, injury, illness, or delays caused by factors beyond our control, including natural disasters, strikes, or government actions.
6.3. Travelers participate in activities at their own risk, and it is recommended to have travel insurance.
7. Conduct and Behavior
7.1. Travelers are expected to behave respectfully towards guides, fellow travelers, and local communities.
7.2. We reserve the right to remove any traveler from a tour if their behavior is disruptive or poses a risk to others.
8. Intellectual Property
8.1. All content on our website, including text, images, and logos, is the property of Ethical Explorer Travel and may not be copied or used without permission.
9. Privacy Policy
9.1. We collect and use personal information in accordance with our Privacy Policy.
9.2. Personal data will not be shared with third parties except as necessary to provide our services.
10. Governing Law
10.1. These Terms and Conditions are governed by the laws of the United Arab Emirates.
10.2. Any disputes arising from these terms shall be resolved in the courts of the UAE.
11. Contact Information
For any inquiries regarding these Terms and Conditions, please contact us at:
Ethical Explorer Travel
Email: info@ethicaltravellers.com
Phone:+971525709575